Customer Support Message

*** Upcoming Infrastructure Maintenance Announcement ***

LERETA will be performing general infrastructure maintenance within the Data Center this coming weekend commencing on Friday, January 17th at 5:00pm PST through Monday, January 20th at 12:00 am PST.

All LERETA systems including TotalFlood website will be offline during the maintenance window.

For Flood Service, please contact our Customer Care Team at 800-676-1430, or email us at

We apologize for any inconvenience this may cause.


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Requirements for Password Reset
In order to reset your password, it is necessary to enter the User ID and the Email Address associated with that User ID. A temporary password will be sent to you by email. After logging in you will be prompted to change your password to one of your choice.

In case of problems with the password reset, contact LERETA Help Desk toll free at (877) 377-4577.